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Return an unwanted eligible purchase

If a recent purchase is returnable and you do not want it, act before the return window closes.

If a recent purchase is returnable and you do not want it, act before the return window closes.

Quick action: 10 minutes · One-off

Why it can help

An unused item sitting at home is still money already spent. A valid return can reverse that cost.

How to try it

Check the retailer’s return terms, receipt or order confirmation, condition requirements and deadline.

Things to consider

Your legal rights differ depending on how and where you bought something and whether it is faulty. Do not assume every purchase can be returned for a change of mind.

Last reviewed: 24 September 2026